Really enjoyed David Meerman Scott’s post on “Learning from the 3M Post-It Note debacle: Social media ethics defined”. At the end he offers five social media guidelines that I thought would be worth sharing here as well.
Read them, and you’ll probably find like I did, that they are rather common sense. And probably of more interest is the way the relate to the ethics of ‘real world’ marketing. In the real world:
- a company wouldn’t get away with pretending to be something they’re not
- a company wouldn’t get away (these days) with blatantly lying about their product or service
- an employee wouldn’t disclose confidential company information in an email to their friends
So why do companies and individuals think that the rules are different online? Although the internet may seem quite a inconspicuous place – the amount of tracking that now goes on means that it won’t be long before the truth comes out.
Companies should just stop trying to be ‘tricky’ about marketing online and just do as they usually do. People say the rules are different – I believe they are very much the same.
David Meerman Scott’s Social Media Guidelines:
1. Transparency
–Never pretend to be someone you are not
2. Privacy
–Unless given permission, don’t blog about something disclosed to you
3. Disclosure
–Disclose anything people might consider a conflict of interest
4. Truthfulness
–Don’t lie
5. Credit
–Give credit to bloggers (and other sources) whose material you have used in your blog



